findspire Terms of Service

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Welcome to findspire. This Terms of Service agreement ("Terms") sets out the rules that apply when you visit or use the findspire website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your access to or use of any service offered by findspire constitutes confirmation that you have reviewed, comprehended, and consented to be bound by these Terms, together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent activity or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or user accounts;
  • Resell findspire products for commercial gain without express written authorization.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake exists, findspire may correct the error and adjust or cancel any impacted orders prior to dispatch, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with severe allergies should carefully review the labeling on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may cap order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact [email protected] within 1 hour of placing it. After an order moves into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: Every shipping fee, delivery estimate, and processing time is set out in our Shipping Policy.
• Returns & Refunds: Return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on findspire's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to findspire and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, findspire will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase must first be submitted to findspire's support team for informal resolution.

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9. Changes to These Terms

findspire may update or revise these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Continuing to use our website or services after any update takes effect signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: findspire
• Customer Support Email: [email protected]
• Customer Support Phone: 12767803383
• Physical Business Address: 217 Reed Hollow Rd, Marion, VA 24354, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST